Contact Us

Contact UsWelcome to Mastichat

Staying safe while Chatting/ Surfing Online is a top priority for all of us. To guarantee a pleasant Surfing and chatting over internet, you need to take care of several tasks beforehand.

If you are not sure how to handle these issues on our chat site. Please go through our Rules Page.

There are several issues or problems can arise during the use of our chat website. Feel free to contact us we will revert you Back as soon as possible.

You can contact us on our given E-mail

          [email protected]

Contact Us

Some Common problems which users can face are:

  1. Chat website not working

Sometimes you when you browsing our mastichat.in on your browser, you may face various problems if you are facing a connecting issue with our website.

First check whether you are connected to Internet properly or not. It can be sometimes issue with your Internet connection or services could be down from your service provider side. If that part is okay, then the secondly check your browser installed on Pc or Android mobiles/ iphones etc. update your browser.

  • 2. Chat website down

We are always trying to serve you better services from our end. For this, we need maintenance of our servers and updation of chat software’s from time to time.

You may see just a blank page or loading animation – even after checking it in incognito mode. If error 404 is showing on your screen that means we are under maintenance of our chat website.

We schedule server restarts sometimes to keep everything fresh so that lags and slow experience of chatting should be avoided.

  • 3. Slow Loading of chat site/ Chat room

This is a common problem too users face while chatting on our website, clear your history and cache of web browser either you are using mobile or Desktop. Because this will help to delete your junk files or caches related to our chat site.

Read our Terms and Conditions here

If problems still remain same, feel free to E-Mail us. We are happy to solve your issues regarding our chat site as it will help us to understand the problems from user end.